How to order ?
- Search / Select / add to the cart the desired products
- Fill in your last name, first name, email address.
- Choose the delivery address and the name of the person to deliver (yourself or a third party)
- Select your billing address according to the country where you are located (address linked to the payment method)
- Choose the delivery method, either withdrawal from pharmacy or home delivery
- End up choosing the payment method you want. (the easiest way is to pay for the entire order online and we deliver it to the person you want).
If you can't, we can order for you by phone or email.
I cannot order, I am told there is no payment method for my delivery method?
This problem often occurs when requesting delivery to a country other than Congo Brazza or Congo Kinshasa.
Check your delivery address
The delivery address must be in Congo but the billing address can be anywhere in the world.
What if I don't receive my package?
- Contact us by email, by phone or by WhatsApp
What if the product I am looking for is not on the site?
Use the search box at the top of the page, type in the name, the composition of the product or its usefulness (for example: Amlor or Amlodipine or Hypertension).
If you still can't find it, contact us
To order do I need a prescription?
To order on our site you do not need a prescription, we assume that you have consulted a doctor before ordering.
But it is not excluded that via the contact form you send us your prescriptions if you need an opinion or to be sure.
I often order on the site but this time my order takes longer!
Each medication order is checked by our pharmacists, according to your customer file (order placed), we check if it will not have any problem of addiction or contraindications. Then the delivery time can be further extended depending on country conditions.
How can I change the language or currency of the site?
You can choose the language of the site and the currency in which you would like the page at the top of the screen (USD-EUR-CDF) or (FR-ENG) just click on the green arrow and select the desired language or currency .